Lisa Kaaz - CA 10D Syllabus - Computer Keyboarding and Document Formatting


Lisa Kaaz


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Distance Learning Coordinator
Instructor, Computer Applications

Phone: 408.741.2623

email: lisa . kaaz @ westvalley . edu


See Lisa's and other faculty videos on the eLearning web site



About CA10D - Computer Keyboarding and Document Formatting


The Computer Keyboarding section of this course is designed for all students who want to develop good computer keyboarding skills. Beginning students will learn the touch system of keyboarding, and students who already know the keyboard will improve their basic keyboarding techniques to develop speed and accuracy. Using Microsoft Word, the Document Formatting portion of this class will teach students how to prepare and edit documents such as business letters, memoranda , tables, and reports.This class meets online only.


Please note:  The Keyboarding Pro Online Software that we use is only available for computers using Windows (not Macs - unless you have a Mac running Windows).




Below are links to some of the handouts we are using this semester. These (and many more) are also available in our Angel classroom. Most are in pdf (Adobe Acrobat Reader) format. If you don't have Acrobat Reader, you can get it from the Adobe Web Site (And it's free!)


CA 10D - Syllabus and Important Information


This syllabus/information document provides important information on a variety of topics.  The first section describes the syllabus.  This is followed by information on how to enter ANGEL (our online classroom), how to decide if online learning is right for you, supplies (textbook, software) you need to purchase for this class, and o ur class Keyboarding Pro Deluxe Online software Access Code.


Please read this information carefully and email me if you have any questions.  I want this to be a fun, positive, online learning experience for you.


Our ANGEL classroom will open the first day of class.

  • If you are enrolled in this class, you must sent me an e-mail from without Canvas classroom before the third day of class.
  • This e-mail informs me of your intention to stay enrolled in the class and holds your spot.
  • If there is a long waiting list, those who do not send me an email from Canvas may be dropped to allow others to enroll.





I'm glad you're here and I am excited about teaching this class! This syllabus/information document provides important information on a variety of topics. The first section describes the syllabus. This is followed by information on how to enter Canvas (our online classroom), how to decide if online learning is right for you, and information regarding the Keyboarding Pro Deluxe Online, and the textbook.

  • Please read all the information carefully and email me if you have any questions. I want this to be a fun, positive, online learning experience for you.
  • Please note: This is not a class that teaches you how to use Canvas software program (but I can assist you with Canvas).


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West Valley College's Mission Statement


The West Valley College community supports students along their pathways to reach transfer and career goals in an environment of academic excellence.


How this Online Course is Conducted


We will be using Canvas a Course Management Software program. Think of Canvas as our classroom.  In it is all of the information you will need to complete this class (assignments, testing, handouts, e-mail, and discussion boards).  This document contains instructions on how to log into our classroom. This information is also on the WVC Home Page ( www . westvalley . edu ).


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Course Description and Objectives




The first three weeks of class is devoted to keyboarding. This portion of class is designed for both beginning students who have never typed, and students who already know the keyboard but want to improve their speed and accuracy skills. Beginning students will learn the touch system of keyboarding including the alphabet, numbers, and symbols. Your keyboarding goal: reach 20 wpm (words per minute) by the end of class.


NOTE: The Keyboarding Pro Deluxe Online software that we use is only available for computers using Windows (unfortunately, not Macs at this time). Skill Building students (students who already know the keyboard) will improve their basic keyboarding techniques to develop speed and accuracy. This class is also recommended for students who want to rid themselves of bad keyboarding habits (looking at their fingers, using incorrect typing techniques). Skill Building Goal: improve your keyboarding skill by eight to ten words per minute.


Document Formatting:


The remainder of the class focuses on Document Formatting. Using Microsoft Word 2013, this section will teach you word processing concepts and techniques of document preparation including memos, business letters, statistical tables, and reports. Our textbook is designed for Word 2013 users. You may use Word 2010 for the PC or Word 2011 for the Mac, but remember, the textbook will not match exactly as it was written for Word 2013.  Microsoft Office 365 can also be used (for both Mac and PC)


Prerequisites and Learning Outcomes:


Prerequisites:  There are no course prerequisites for CA 10D, but you must be competent in the below areas to take this class:

  • Have access to high-speed Internet

  • Know how to use an Internet browser

  • Know how to receive/send e-mail and homework from our classroom in Angel

  • Have your own e-mail account

  • Have access to the software programs needed

Outcomes:   Learn or improve keyboarding skills and create files and professional documents (including tables, letters, and reports) in Microsoft Office software.


Assessment:   There are approximately five tests in this class and many include an application project component.  Final application projects may include coursework and tests.


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Course Materials


Required Text and Software:

  1. Microsoft Word 2013 – (you can use version 2010 for PCs or 2011 for Mac, but the directions will not match the textbook exactly as the text was written for Word 2013.)
  2. Purchase the Access Code to Keyboarding Pro Deluxe Online - Lesson 1-25 ONLY
  3. Textbook: Keyboarding and Word Processing (19th edition), Lessons 1 – 55
    (for Microsoft Word 2013), VanHuss, Forde, Woo, Robinson (the ISBN # depends on if you purchase it as an ePack or eBook or hard copy).



How to Purchase the Materials ( they are NOT available in the college bookstore) :

You must have your software access code by the end of the first week. You will not need your book until Week 3 (but if you purchase them as a “bundle” you will get them at the same time). I suggest that you purchase the materials from either Cengage ( or Amazon (


For the course Access Code, please see my printed syllabus (also located on my faculty website).


For more detailed instructions and various ways to purchase the book and software, please see my printed syllabus (also located on my faculty website).


Supplies needed for CA10D


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System Requirements for the Keyboarding Pro Deluxe Online Software Program:

  1. Windows-based computer.
  2. Computer with high-speed Internet connection, preferably a direct connection
  3. Browser—either Firefox 11 or higher or Internet Explorer 9 or higher.


Grade Points (subject to change)


Keyboarding / Document Formatting Assignments


Discussion Forums (10 points each)


Weekly Emails (3 points each week)


Total Test Points


Total Final Points (true/false and multiple choice questions)


Total Class Points (subject to change)



 Each Tuesday evening I will post a Lesson Assignment Handout to help you with the assignment. Assignments and tests must be submitted by the due dates to receive credit.


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Student Responsibilities and Course Requirements


Plan your time carefully. In order to successfully complete this course, you should plan your schedule very carefully and try to stick to it. Look carefully at your schedule. Check the WVC Distance Learning site, "Are Distance Learning Classes Right for You" to see if an online class is a good fit for you and your schedule. As per the college catalog: "A semester unit of credit represents the number of lecture hours (or their non-lecture equivalent) per week for one semester. Normally, a student is expected to devote two hours of preparation outside class for each unit of credit in a class.




Once class begins, please email me ONLY through our Canvas classroom.


 In Canvas, I have the ability to send messages to both your home and Canvas e-mails. It will look as though I am sending you the e-mail from my West Valley College account. Please be sure that your personal e-mail address is correct (go to MyWebServices from the college home page). Most students appreciate this because it reminds them that they have an online class. However, when you e-mail me, please do so by logging into Canvas rather than sending it to my WVC email. This allows me to keep my class e-mail separate from the large volume of college e-mail I receive and will ensure that I am able to receive and read your e-mail. It also shows me that you are logging into the Canvas website.


I also require that you WRITE me once a week.  I want to know how you are doing, what problems you might have and if there are any questions I can answer.  This is MANDATORY and is worth 3 points per week.  The law requires that online classes have regular and effective contact between student and instructor. 


Checking Canvas (Twice weekly)


I require that you check your Canvas account at least twice a week. Canvas tells me when you have logged in/out. If I see that you have not logged in for two weeks, I may ask you to drop. This is one reason why it is so important to keep in contact with me. I want to help you work through your problems.


Discussion Boards


Our class has its own Canvas Discussion Board for you or your classmates to post questions, comments, etc. Before you send me a question, I ask that you first post your question on the Discussion Board. Why? I'm not online 24/7 and my response may not be instantaneous. Don't be shy - probably 10 of your classmates have the same questions. When taking an online course you must take the initiative to post questions on the discussion board if you do not understand the material. You must learn to move on to other material while waiting for a response.


Some weeks there will be a mandatory discussion board where you will be asked to post an answer to a question and respond to another student's post.  These are graded forums and participation in each is required for a passing grade.  Your posts are worth up to five points, depending on the depth of your post.  I will give you more information about this in your assignments.


Computer Excuses - There are None


I do not accept computer "excuses." You are taking an online class; it is your responsibility to have access to a computer. What does this mean? Computer crashes, lost disk information, Internet access becomes unavailable, hardware/software difficulties, or your dog ate your computer do not constitute reasons for late work. Since I don't accept computer excuses, make sure you have back-up computer sources (library, friend).


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Dropping the Course


I hope this doesn't happen, but if you need to drop after the first week, it is your responsibility to do so or risk receiving an N/C (“F”) in class. However, if I see that you are not completing your work, logging in, etc., I will drop you. If you are dropping because you are feeling overwhelmed, please talk to me first. I’m here to help you get through that and want this to be a positive experience for you.


Policy on Academic Dishonesty


The College's policy on academic dishonesty covers in-class cheating, out-of-class cheating, plagiarism, and furnishing false information. For additional information, please see the West Valley College Catalog.


All students are expected to know the rules regarding plagiarism. The Oxford Dictionary describes plagiarism as '... to take and use as one's own the thoughts, writings, or inventions of another.' (OED 1987). Wikipedia, the free encyclopedia ( http ://en. wikipedia .org/ wiki /Plagiarism) describes plagiarism as: " the use of another person's work (this could be their words, products or ideas) for personal advantage without proper acknowledgment of the original work with the intention of passing it off as your own. Plagiarism may occur deliberately (with the intention to deceive) or accidentally (due to poor referencing). It includes copying material from a book, copying-and-pasting information from the World Wide Web, getting family or friends to help with course work - even copying answers from a fellow student during an examination is a form of plagiarism."


Another site to visit on this subject.




How to Log into our Canvas Classroom


Think of Canvas as our classroom. Here is where you will receive announcements, get your assignments, e-mail, grades, handouts, and chat with other students. The classroom opens the first day of class.

  • This is our Canvas Classroom's URL

  • You can also access the Canvaslogin page from the West Valley College home page

  • Download the Student Quickstart Guide

  • NOTE: If you are taking an online course that utilizes the Canvas Learning course management system, you usually will not have access to the server until just before the semester begins. After the semester begins, you will be able to login in to Canvas by using your college ID and password.


  Canvas User ID

  • Your student ID number is generated by the computer at the college after you apply for admission for the first time and is included with all of the paperwork you may have received from the college and on the back of your student ID card.
  • You should also be able to get your college student ID number through MyWVMPortal from the college home page.
  • You must apply for admissions before the college will issue a student ID number.

If your college ID number is 1234567, your login name would be 1234567


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  Canvas Password


 Your password is your eight digit birth date.

  • So if you were born on December 14, 1980, your password would be 121480

  • Single digits must have a 0 in front of them

  • So if you were born on May 9, 1990, your password would be 050990

  • Now that you have determined your log in name and password, Angel may be accessed through the following login page: http :// wvmccd . angellearning .com

Still having problems logging on to Canvas?


If you are still having problems logging on to Canvas for a West Valley College online course, there may be a problem with the seven digit number you are using as part of your username. Your student ID number is generated by the computer at the college and is included with all of the paperwork you may have received from the college.


If you absolutely can't find any paperwork with this number on it or you never received any paperwork in the first place, please contact the college Admissions and Records office (408-741-2001) or me at lisa . kaaz @ wvm . edu . Each online instructor has access to the student ID numbers for the individual students in their course.


Contact Information


 Since this is an online class, I have no official campus office hours. Once classes begin:

  • If you would like to make an appointment with me, I am on campus Monday - Thursday.
  • You can call me in my office at (408) 741-2623 (M-Th)
  • If you e-mail through Canvas, I will get back to you within 24 hours (M-Th), usually less
  • I will require that you e-mail me from Canvas ONLY because I can get my Canvas mail from anywhere with an Internet connection.
  • I also like to keep my class e-mail separate from the many college e-mails I receive.
  • If Canvas is experiencing problems and you need to contact me via school e-mail, my college e-mail address is: lisa . kaaz @ westvalley . edu

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Getting Help


The Disability and Educational Support Program (DESP)


Accommodations for a Disability: West Valley College strives to make all learning experiences as accessible as possible.  If you anticipate or experience academic barriers based on your disability (including permanent disabilities or chronic or temporary medical conditions), please let me know immediately so that we can privately discuss options.

You are also welcome to register with the Disability and Educational Support Program to establish reasonable accommodations. After registration, DESP will notify me of your approved accommodations.


DESP Contact Information: 

The DESP office is located in the LS building; their phone number is (408) 741-2010 (voice) or (408) 741-2658 (TTY).

Information about their services can be found at


The Writing Center


The Writing Center is located in the library near the TV wing and digital music studio, the Writing Center is an open computer lab where students can receive free one-on-one peer tutoring with any writing assignment for any class, application letters and essays, etc. The required LS110E registration forms will be provided in class or you may print one off the website. Go to the Writing Center web site or call 408.741.2509 for more information.


The Tutorial Center


The Tutorial Center may be able to provide assistance with Word 2013. They do not have access to Keyboarding Pro. Contact them at (408) 741-2038 for information..


Important Dates


First Day of Class

Monday, August 31

Labor Day Holiday - Campus Closed

Monday, September 7

Last day to ADD a semester length classes

Sunday, September 13

Last Day to Drop a Semester Length Class WITHOUT a "W" and WITH a Refund

Sunday, September 13

Deadline to Petition for AA-T/AS-T for Spring Transfer

Friday, September 25

Deadline to Petition for Fall Graduation

Friday, October 2

Deadline for Pass or No Pass Requests for Semester Length Classes

Saturday, October 10

Financial Aid Students in Semester Length Classes Must Persist Beyond this Date in Order to Avoid

Returning Financial Aid Funds.

Thursday, November 5

Veteran's Holiday -Campus Closed

Wednesday, November 11

Last Day to Drop a Semester Length Class WITH a "W"

Saturday, November 21

Thanksgiving Holiday - Campus Closed

November 26 - 28

Our Final Exam

Monday, December 14


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Syllabus Disclaimer Statement


I may make changes to the syllabus during the semester. It is your responsibility to stay informed of these changes. If you have questions about this, you may contact me via e-mail or phone. You may also wish to have a study partner whom you can contact if you have questions.


About Online Learning


This distance learning course is conducted completely via the Internet and e-mail. The primary mode of instruction is through an Internet connection. I would like you to stay in close contact with me. I'd like you to check your Canvas mail and discussion group posts at least twice a week. In our classroom discussion forum, or through chat, you may consult with your classmates about your assignments. You will submit the majority of your work via our classroom. I will provide you with a class assignment document each week to guide you throughout this course. Please understand that this is not a self-paced class (meaning that I will not release all assignments at one time or in advance). You must submit your assignments on or before each of the deadlines.


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Is this Online Class Right for Me?


 Please visit West Valley College's eLearning website.  Viewing the eLearning web site should help determine if this class meets your needs.


Unlawful Discrimination / Sexual Harassment


If you have a complaint or someone has shared information with you as a student or employee that is unlawful discrimination or sexual harassment, contact the Associate Vice Chancellor of Human Resources at West Valley-Mission Community College District, Human Resources Department at 408-741-2060. If the Associate Vice Chancellor of Human Resources is not available, contact the President of the West Valley College at 408-741-2097.


Health and Safety Information for Students


Questions about Health Services ?  Please call 741-2027 or view the West Valley College Health Services website.


Stress Management


Get a jump on Stress Management by seeking tips on:

  • Getting Good Sleep; Ideas for “Brain” Food and Eating Well; Time Management, Concentration and Test-Taking Strategies; Realistic Relaxation Breaks

  • Consider Personal Counseling to talk it out.

  • Health Services

Find these resources at WVC Student Health Support Resources


Non-Smoking Policy


West Valley College is a Smoke Free Campus and we thank you for honoring the college policy and supporting a healthy campus! Smoking is prohibited on campus with the exception
of the numbered parking lots around the perimeter of College Circle.

FREE and Confidential Smoking Cessation Support, including Nicotine patches and gum, is available in Student Health Services, No Butts About It!

Accidents on Campus


 If you experience an accident while on campus, the College/District requires the following:

  • Claimant's own insurance plan is considered Primary; District Plan is only used after the primary plan Claim must be filed within 90 days of the incident

  • Claimants are expected to pay a $50 deductible (Athletes may pay a higher deductible)

  • Maximum benefit is $50,000 per injury (Athletes may receive higher maximum benefit)

  • Maximum time allowance for submitting claims is one year from date of incident

WVM Alert

  • We have a mass notification system which informs all users of emergencies via the mode you select (e.g., text, cell phone, email, work phone, home phone).

  • Please sign up at: http :// wvm . edu / wvm -alert/

Summing it Up - How to Succeed in this Class

  • Enter your Canvas classroom and check your e-mail and discussion board at least twice times a week and let me know how you are doing once a week.

  • Complete all assignments by the dates listed.

  • Participate in online discussions.

  • Plan your time carefully for all online classes.

  • Purchase the required materials.

  • Have a back-up plan if your computer suddenly decides not to cooperate. Back up your data.

  • Have fun, work hard, and enjoy your online experience!

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last published: 4/1/18