Welcome to the West Valley - Mission Portal

Reset Your Password

Use the link below to reset your password. You will need your College Id number.

Common Issues

Your student account is powered by Microsoft. Below are some common issues you may encounter in the next steps.

If you see the following error...

User account 'xxxx@gmail.com' from identity provider 'live.com' does not exist in tenant

This means you are already signed in to the browser with a different Microsoft account. Try an option below:

  • Sign out of the Microsoft account. You should be able to do this at Office.com or Live.com
  • Or... Use a different browser. Firefox is good in this situation.

We do not have access to the security information associated with your student account. So even if you have updated your phone number with the college, it may still show an old number. You can update your security information at https://mysignins.microsoft.com/security-info
student in class

How to Access Canvas

Login with Single Sign on (recommended)

A link to Canvas can be easily found once you are logged in, but you can use the link below instead.

Sign in to Canvas with Single Sign on

Canvas accounts are typically generated within 30 minutes of registering for a course.

Alternate Login with Id number

Sign in to Canvas with College Id number

In some cases, it may be necessary to sign in with your College Id number. Follow instructions carefully after clicking the link below.

Default password is 8 digit birthdate.

Sign in with College Id number

Get Help

For Help with Single Sign on:
Call the helpdesk: 408-741-2696

For Help with all other Canvas issues, use the numbers below.

West Valley: 408-741-2627

Mission: 408-855-5243

Access Student Email

All West Valley and Mission College students now have a school email through Microsoft Office 365. For West Valley College students, this email will serve as your official means of communication. You must activate your email to receive communications from Canvas.

OpenCCC

If you encounter a login screen from OpenCCC, you will need to register your OpenCCC account with your My Portal login. You will only need to do this once.

For guidance, choose an option below

OpenCCC login screen

Alumni Access

To view or request a transcript, use the link below to sign in using your College Id number. Follow instructions on the Sign in Page.

Sign in to Web Services
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Financial Aid Award Disbursement

This applies ONLY to students who have not made the 'Refund Selection' with BankMobile.

To receive your financial aid award disbursement, you must make your refund selection.

student in class