When you come in to sign up for tutoring services we will automatically enroll you in the zero unit tutoring course, Learning Services 110 (LS 110). There is no charge.
You must be enrolled in the class for which you receive tutoring. We verify the following: whether or not the class is current, the student is enrolled, and the course is taken at West Valley, not Mission. If any of the above criteria are not verifiable, tutoring may be suspended or denied.
We will assist you in improving your skills, gaining confidence in your abilities, and getting your questions answered. Our goal for you is to become empowered in your own abilities and to strengthen them as you work with others.
You must attend all of your classes. A tutor will not read the textbook for you, nor do your homework for you. Remember that your instructor is the final authority, and that the tutors are not instructors.
Register early and get help frequently. Studies show that students who get regular assistance throughout the semester–rather than at the last minute–can significantly improve their grades.
Individual weekly appointments are available on a limited basis and for students who qualify for additional accommodations (through DESP, EOP&S, and TRIO). If you have an appointment, you must be on time! If you arrive more than 15 minutes late, it can count as a "NO-SHOW" (un-excused absence); after two no–shows, your weekly appointment may be cancelled. Please call 408.741.2038 at least 24 hours ahead if you cannot make it to your appointment.
Study Groups are an excellent way to improve comprehension of the class materials, test one's knowledge, and effectively collaborate with classmates. If at least three students from a class need assistance, we can work with you to schedule a weekly appointment. Once your group is formed and you have mutually available times in mind, please contact Jen Wagner at 408-741-2615 to inquire about scheduling an appointment.
Please come prepared for your tutoring session. Adequate preparation includes regular class attendance and bringing your textbook (along with handouts and questions) to the tutoring session.
We strive to meet as many students' needs as possible. Oftentimes, this means that the center will be busy. We ask that you tolerate the needs of the students around you, including some "white noise" of students and tutors working together. If you have a complaint, please speak to Jen Wagner.